First of Two Written Appeals

I received a phone call from the insurance RN case manager on Wednesday, June 25, 2008, saying that she had received the first appeal letter from Wake Forest, that it was considerably more in depth than the original submission, that Dr. Hurd had addressed point by point the issues raised in the original denial for transplant. The same day the RN case manager from Wake wrote an email to me, calling the letter grounds "for optimism and hope". I repacked my bag and reorganized the books and movies to take to Baptist Hospital on the campus of Wake Forest for the six week stay.